Return & Refund Policy

Customer satisfaction is our priority at PX Gamez.
If you’re not happy with your purchase, we’re here to help.

1. Return Eligibility

• Returns are accepted within 3–7 days of delivery.
  
• Product must be unused, unopened, and in its original packaging.
  
• Damaged or incorrect items must be reported within 24 hours of receiving the parcel.
  

2. Non-Returnable Items

• Opened games, digital products, or accessories with broken seals cannot be returned.
  
• Any product showing signs of physical damage caused by customer misuse is not eligible.
  

3. Return Process

• Contact our support team via email or WhatsApp with your order number and reason for return.
  
• Once approved, ship the item back to our address.
  
• Inspection will be completed within 3–5 working days after we receive the product.
  

4. Refunds

• Refunds are issued via bank transfer, Easypaisa, or JazzCash within 5–10 working days after inspection.
  
• Shipping fees are non-refundable unless the product was defective or incorrect.
  

5. Exchanges

• You can request a replacement item instead of a refund, depending on stock availability.
  

6. Contact Support

For any issues or questions, reach us at:
📧 pxgamez21@gmail.com
📱 WhatsApp: +92 343 2665136